AFOLABI OYEYINKA MAHMUD

Executed corrective and preventive maintenance on base stations, achieving optimal network performance and reliability.

Responded to critical call-outs within 24 hours, adhering to MTTR policy to minimize network downtime and service interruptions.

Managed vendor and supplier relationships, monitoring performance and resolving issues through weekly governance meetings to ensure seamless operations.

Monitored and managed diesel supply delivery to cluster base stations, ensuring timely delivery and preventing network outages.

Maintained and managed inventory levels of goods, equipment, and materials, ensuring availability of spares for field operations and reducing operational delays.

Generated accurate records of logistics activities and regular reports on inventory levels, delivery status, and logistics performance for management review.

Contributed to CAD design for solar projects (Rooftop installations, Ground-mount systems, Carport solutions and Wheeling DG projects), ensuring technical accuracy.

Interpreted CAD designs for field engineers, guaranteeing accurate "as-built" delivery and facilitating project execution.

Maintained accountability for workshop tools and equipment, ensuring 100% availability and readiness for use, optimizing operational workflow.

Generated accurate job cards for vehicles, ensuring precise tracking and prioritization of work orders, improving service delivery efficiency.

Served as a key liaison between mechanics and customers, facilitating clear communication and resolving issues promptly to enhance customer experience.

Provided customers with approximate or exact cost estimates for repairs and services, ensuring transparency and informed decision-making.

Conducted thorough diagnoses on vehicles before commencing work, ensuring accurate assessments and efficient repairs.

Offered regular visual updates to clients on vehicle status, ensuring transparency and achieving excellent customer service ratings.

Inspected and test drove vehicles to confirm completion of work and ensure adherence to quality standards.